Terms & Conditions

1. Acceptance of terms

By accessing or using vemulagroups.com (the "Website"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this Website. These terms apply in addition to any separate written contract you sign with us for a specific construction, interior design, retreat, or retail engagement — in the event of any conflict, the signed contract will govern.

2. About our services

Vemula Groups provides turnkey construction, architecture and interior design services, operates the Sthaviro Retreat, and sells Vemula Coffee & Spices products. Descriptions, images, timelines, and pricing indicators on this Website are illustrative and do not constitute a binding quotation. All project scopes, costs, and schedules are finalised in a separate written agreement.

3. Use of this website

You agree to use this Website only for lawful purposes and not to misuse it, attempt unauthorised access to our systems, or interfere with its normal operation. Content submitted through our contact form must be accurate and must not be abusive, unlawful, or infringe on the rights of others.

4. Intellectual property

All content on this Website, including text, images, illustrations, logos, and design, is owned by or licensed to Vemula Groups and is protected under applicable Indian intellectual property law. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

5. No warranty for website content

While we try to keep information on this Website accurate and current, we make no warranty, express or implied, regarding its completeness or accuracy. Project facts, durations, and figures shown for past work are approximate and provided for illustrative purposes.

6. Third-party links

This Website contains links to third-party services such as WhatsApp, Instagram, and Google Maps. We are not responsible for the content, policies, or practices of these third-party platforms. Your use of them is governed by their own terms and privacy policies.

7. Sthaviro Retreat bookings & Coffee & Spices orders

Enquiries submitted for a Sthaviro Retreat stay, event, or a Vemula Coffee & Spices order through this Website are requests only and are confirmed separately by our team, subject to availability, applicable rates, and any specific booking or sale terms communicated to you at that time.

8. Limitation of liability

To the maximum extent permitted under applicable Indian law, Vemula Groups shall not be liable for any indirect, incidental, or consequential loss arising from your use of this Website. Nothing in these terms limits any liability that cannot be excluded under Indian law, including under the Consumer Protection Act, 2019.

9. Indemnity

You agree to indemnify and hold Vemula Groups harmless from any claim or demand arising out of your misuse of this Website or your violation of these Terms & Conditions.

10. Consumer grievance redressal

If you have a complaint relating to a purchase or booking made with us, please write to our Grievance Officer at the contact details below. We will acknowledge and address consumer complaints in line with the Consumer Protection Act, 2019 and related rules.

11. Governing law & dispute resolution

These Terms & Conditions are governed by the laws of India. Any dispute arising out of or in connection with this Website shall first be attempted to be resolved amicably, failing which it shall be subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka, or, where the parties agree, referred to arbitration under the Arbitration and Conciliation Act, 1996, seated in Bengaluru.

12. Changes to these terms

We may revise these Terms & Conditions from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Website after changes are posted constitutes acceptance of the revised terms.

13. Contact us

For questions about these Terms & Conditions, contact us at contact@vemulagroups.com or call +91 63666 35556.